T-Mobile Morons
From Cryptome.org:
A3 sends: The latest news from the world of rip-off mobile phone operators Sneaky mobile phone provider T-Mobile has closed a major loophole in accessing voicemail in the UK. Millions of users of the network have been avoiding additional out-of-plan charges to access voicemail, by exploiting a system vulnerability. Instead of using the normal keypad press, users have been using a well publicised method of phoning their own mobile number which then obviously diverts to voicemail, allowing access to messages in the normal manner. Instead of charging out-of-plan, the call is taken off the inclusive minutes. In desperate times, when corporations have to maximise any route to profit then can spot, T-Mobile have finally closed that loophole and in the coming weeks, customers will get a very nasty shock when their bills arrive littered with hundreds of "VoiceMail" itemisations. Oh, and if you thought you could divert to a land line and pick up messages from an answer machine using inclusive minutes - they've got that covered too. You'll be shafted for a call divert charge! I spoke to a smug T-Mobile "customer support advisor" (based off-shore, naturally) who said "Good on you for getting away with it for so long". Please spread the word on this, as people are very much in the dark ...... so far.
2-08-10
1-29-10
FCC probes T-Mobile for double-whammy termination fees
12-06-09
Employees sue for out-of-hours unpaid work
11-27-09
Unbelievable!Get the details Here and Here.
I thought maybe I was being a little over the top with the Google Adwords campaign I just launched against you, but now I see that it is justified.
11-26-09
I'm thinking you guys had better get your sh*t together before Deutsche Telekom pulls a blitzkrieg on the ranks of your upper management.
11-21-09 Wow... just... Wow First you lose data and never do recover all of it and now you've let people steal your internal data about your customers - and then sell it. What a stunning display of incompetence. Your data retention strategies have left "best practices" far behind and are now approaching the farcical.
10-21-09
I told you it was going to happen, now it's happened.
You lost my data and jacked me around. Now I'm calling you out in public for it.
Expect this page to do nothing but grow and grow as I find the time and energy to add to it. Maybe I'll even turn it intp a PHP/Nuke site and let anyone who wants post on this site about how bad you guys really are.
A quick websearch has revealed that the guys on top of this pile of morons are as follows:
T-Mobile Headquarters
Phone: 425-378-4000
OR
T-mobile
Robert Dotson -
President and Chief Executive Officer - robert.dotson@t-mobile.com
Jim Alling -
Chief Operations Officer
Cole Brodman -
Chief Technology and Innovation Officer
Brian Kirkpatrick -
Chief Financial Officer
Dave Miller -
Chief Legal Officer and General Counsel
Larry Myers -
Chief People Officer
Denny Post -
Chief Marketing Officer
John Birrer -
Senior Vice President, Customer Service
Doug Chartier -
Senior Vice President, Sales
Peter Ewans -
Senior Vice President, Strategy
Neville Ray -
Senior Vice President, Engineering Operations
Rob Strickland -
Senior Vice President, Enterprise Information Technology / Chief Information Officer
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